Special Orders placed on SydneyEvan.com are non-returnable and non-exchangeable and are charged in full before being placed into production. Any item indicated on the site as a Special Order item will be considered a final sale. Special orders cannot be canceled once they have been put into production. Special orders ship within 6-8 weeks from the date your order is placed.
Custom Diamond Script Necklaces and Custom Diamond Script Rings are non-returnable and non-exchangeable and are charged in full before being placed into production. Custom script orders ship within 4-6 weeks from the date your order is placed. Due to the highly customized nature of this product all custom script orders are final sale.
Custom Beaded Bracelets are not considered special order and are returnable according the terms of the Sydney Evan Return Policy. Please see Returns & Exchanges for complete details and instructions on our return policy.